As crazy as it sounds, there’s now such a thing as counterfeit Jergens Moisturizers. According to a PR Newswire, Kao USA, the beauty company that owns some of our favorite brands like John Frieda, Jergens, Bioré, and Curél, recently announced its new initiative against a crop of counterfeit Jergens moisturizers in the northeastern U.S.
Interestingly enough, counterfeit products in the beauty industry is nothing new. From Anastasia Beverly Hills to Jeffree Star and Kylie Cosmetics, knockoffs aren’t as far fetched as you think. Most of the time when it comes to fake cosmetics many think of makeup and fragrances, but not skin-care (yikes!).
The products that are currently in question regarding Jergens is the Jergens Original Scent and Ultra Healing body moisturizers, and was brought to the attention of Kao USA by customers who bought it. “While only a small number of counterfeit products have been identified, our Consumer Care Center was alerted to this issue after consumers sent us their bottles of Jergens Ultra Healing and Jergens Original Scent,” said Sam Wood, general counsel of Kao USA Inc. “They were concerned that the product appeared to be different than normal.”
So, what exactly does “different than normal” equate to? Of course, the counterfier formulas are thin with a watery consistency. In addition the texture, smell or color might be off. But it doesn’t just stop there because the differences are also in the details of the packaging. For example, the pump should be ivory, which is the same color as the bottle. On the other hand, the fakes have a mustard-gold color. When it comes to the 10-ounce Ultra Healing body lotion, look underneath the bottle and the letters beneath the recycle symbol on the bottom should read “HDPE” not “NDPE,” which the fakes have.
Fortunately, the company has not noticed or have had customers report adverse reactions to the counterfeits. Retailers have also been notified to look for and remove any questionable items before customers even get a chance to buy them. Kao also has an entire page on the Jergens website with a breakdown of a visual difference between the real and fake. If you’re suspicious of your own bottle, contact Kao USA Consumer Care Center at 800-742-8798 or [email protected]